Use Neat Without Subscription

| 18-09-2021
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​Neat Scan Utility Install Neat Scan Utility for the Desktop
  • This utility allows you to scan documents into Neat or save them to your local computer (PC/Mac) from a Neat-branded scanner or any TWAIN-compliant scanning device.
  • If you have an existing Neat software subscription, simply login using your Neat credentials and select “Scan to Neat” as your destination. If you do not have an active Neat subscription, you can scan your documents directly to your computer--no subscription required for this functionality.
    • Please Note: (Neat Scanners Only) Mac OS 10.14 Mojave & Mac OS 10.15 Catalina Notice -- Neat Scanner Driver for MacOS (v4.0.1) available here

    Install the Desktop Scan Utility

    1. Your download for this software will automatically begin shortly. Once your download is complete, click on the app to start the installation. You can locate the downloaded file in your downloads folder. If your download does not start automatically, then please click one of the links below:
      MacOS Download
      Windows Download
    2. The installation progress indicator will open.
    3. Installation is complete! Below is the main application screen:

    Whats next?

    View our Neat Desktop Scan Utility FAQ page that will show you around the Scan Utility and answer any questions you may have. Neat Scan Utility FAQ

Nov 02, 2016 I have a Neat Scan bar that I bought around 2012. My Neat software is 5.7.1474. My computer is running the most current version of Windows 10. I am still able to scan to Neat, without a Cloud subscription. I remember having problems with Neat on my old Windows XP computer. I had to disconnect it from the Internet in order to use it.

Subscription

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Use neat scanner without subscription

Free trial: Individuals and businesses can enjoy a free trial of Neat’s premium software in two ways. They can either try the software free for 30 days or receive a full year of Premium software. Reconcile Your Transactions in One Place. Connect to any of +10,000 financial institutions and Neat will match receipts and invoices directly to your bank or credit card transactions. You can also connect to accounting systems you already use, like QuickBooks, making it easy to reconcile your books.

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Neat Completes Transition to Software for Small Business
Neat
Over the past several years, the advancement of smartphones, digital receipts and email-based documents has changed the way in which small businesses receive and manage their financial documents. As a result, our customers have been demanding more functionality in the cloud and the ability to use our software with virtually any device.
Effective July 2017, due to the changing nature of the market, we are announcing that we will be officially exiting the personal scanner marketplace as a direct manufacturer.
From this point forward, the company has transitioned its focus on our cloud software for small businesses with a focus on bookkeeping, expense and spend management and document organization.
Neat Scanners are no longer available, and as of July 2018, all Neat brand scanners are now outside of their warranty period.

Neat ScannersFrequently Asked Questions

  • Can I continue to use Neat scanner?
    Absolutely! You can continue to use your Neat scanner and Neat will continue to offer drivers for these scanners (Windows/Mac) as long as possible. See Terms & Conditions
  • Can I use other Scanners with Neat Software?
    • Cloud software
      Yes, Neat's cloud software is TWAIN compatible and designed to work with other manufactures scanners and all-in-one devices. Learn how to use Neat software with any TWAIN compatible scanner.
    • Legacy software
      No, however you can continue to use your Neat software without a subscription with your Neat hardware, however it is not designed to work with third-party hardware. To use other manufacturer's scanners, you must utilize our Cloud software.
    How do I know what software I am using?See Below
  • Can I still buy Neat hardware?
    Neat scanners are no longer available from Neat or its authorized resellers. Neat scanners may be sold through 3rd party resellers, however, please note that these are NOT covered by Neat's limited hardware warranty.
  • What if I am a current subscriber? What does this mean for me?
    Your Neat scanner will continue to work as it does today. If you are using Legacy, it is highly recommended to use our Cloud Software. The Cloud software will always be up to date with the newest features and current with the latest operating systems. You will also have access to unique integrations such as Quickbooks® Desktop, H&R Block and more.

What Software am I Using?

Support, Warranty and Upgrade Options are based on which Neat Software or Software Bundle you've purchased

  • Scanners sold prior to mid-2015
  • Versions:
    • Windows: version 5.7 and earlier
    • Mac: Version 4.5 and earlier
    • Status: Retired March 2016
Nest

Support Options

Agent support no longer providedSoftware downloads are no longer available

  • Scanners bundled with a 1-year subscription offer, starting mid-2015
  • Cloud Desktop Client: Version 1.4.7 or earlier
  • Status: Current version 1.5.3
  • If you purchased within a year or more than one year ago and elected to renew your subscription, you are a 'active subscriber'
  • If you purchased more than a year ago and did not subscribe to continue service, you are on the 'Basic tier' and can continue to use the software without a subscription. Please note that support is limited to email support only for Basic tier users.
    UPGRADE YOUR PLAN TODAY!

Support Options

Software Support Full support (phone, chat, email) during 1st year & with active subscription; Email only support on Neat Basic version

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